Better Business Bureau

About Us

BB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:

Creating a community of trustworthy businesses
Setting standards for marketplace trust
Encouraging and supporting best practices
Celebrating marketplace role models, and;
Denouncing substandard marketplace behavior

BBB exists to provide information for consumers so that they can make educated decisions about businesses, brands, and charities they can trust.

BBB Standards for Trust:
Honor Promises
Embody Integrity
Safeguard Privacy
Advertise Honestly
Tell the Truth
Be Responsive
Be Transparent
Build Trust